a) Before 21 days: 30% of the amount will be charged.
b) Before 14 days: 50% of the amount will be charged.
c) Before 10 days: 100% of the amount will be charged.
If the Guest has made a partial payment, he/she is entitled to no refund whatsoever.
In case of any refunds that Leisurely Experiences owes Guest(s), the processing shall be completed within 5-7 working days.
A nominal cancellation fee of 5% shall be levied for refunds processed by Leisurely Experiences. This is primarily levied to cover payment gateway charges and minimal processing charges.
GST at applicable rates will be charged on this cancellation fee.
In case of cancellations/ modifications for any reason, clients must communicate through the means of email, only then the cancellation would be considered.